EN
ENGalaxy Apartments GmbH is the only contractual partner. The apartments are sublet from a third party.
The tenant agrees to the terms and conditions of the booking platform, if applicable. In case of a direct booking, the tenant agrees to provide a valid ID.
Working hours are Monday to Friday, 9:00 – 17:00. Tenants may reach Galaxy Apartments by phone or email during these hours.
The apartment will be handed over in a clean and rentable condition. The tenant will have access to the apartment from the check-in day with a pre-arranged appointment.
The tenant receives one key per tenant staying at the property, with a maximum of three keys. Should the tenant misplace or lose a key, Galaxy Apartments will replace the key and/or the entire lock at the tenant’s expense.
The apartment rented to the tenant may be used for living purposes only unless agreed upon in advance. Only the customers listed on the rental contract may inhabit the apartment.
In case of additional guests, the tenant must inform Galaxy Apartments so they can be added to the rental agreement. In the event of misinformation, Galaxy Apartments reserves the right to expel the tenant without notice.
The tenant must use only official city trash bags to dispose of garbage. Trash bags are available at the nearest supermarket. Violations may result in additional charges for waste management.
The tenant may not make major changes to the apartment, cellar (Keller), or any public area of the building.
For urgent matters, the tenant must contact Galaxy Apartments for repairs. In case of major repairs, the tenant must allow all necessary work to proceed as scheduled by Galaxy Apartments.
Payment of rent must be made before the beginning of each month. Payments may be made by credit card or bank transfer only. All transaction costs shall be borne by the tenant.
Once the contract is signed, a rental deposit must be collected before the tenant completes check-in. The amount is based on the apartment type.
The deposit will be returned to the tenant within two weeks after check-out, provided there is no damage to the apartment or any items provided.
Galaxy Apartments reserves the right to withhold the full deposit if the apartment is returned damaged.
The tenant is not permitted to sublet the apartment to any third party for any period of time.
The apartment is for residential purposes only and may not be used for commercial activities.
Smoking is strictly prohibited inside the rooms as well as in the public areas of the building. Violations may result in charges for repair and cleaning costs.
Pets are allowed upon request and are subject to an additional fee.
Bicycles may be stored in the tenant’s personal cellar (Keller) or in the designated bicycle storage area.
Tenants who register themselves at the living address will be billed for mandatory TV and radio services by the state.
The contract is final and will not be automatically prolonged. Should the tenant wish to extend their stay, a new contract must be signed.
Without submission of a new contract, the tenant automatically agrees to vacate the apartment by the last day of the contract.
The tenant must return the keys and any other items belonging to Galaxy Apartments in person at check-out.
The contract contains all agreements made between the parties. Amendments and subsequent agreements shall only be valid if confirmed in advance, in writing, by Galaxy Apartments.